Shipping and Receiving Documentation Software
Inventory costs can mount quickly — especially if you’re struggling to maintain proper counts or have too much surplus in your trucks and out of the hands of your field technicians. Don’t let inventory become a balance sheet burden. Instead, use eMobile for fulfillment documentation as well as creating damaged goods receipts.
Vanguard System’s eMobile platform is the right solution to help you manage inventory fulfillment and management because we allow you to take as many photos as you need to document everything fully and create reports as soon as any inventory is used, shipped or returned.
Shipping and Order Fulfillment Support
Fulfillment is a complex task that often requires handing goods to a variety of stakeholders and sometimes even transitioning liability and quality assurance to another party. Or, if you’re using internal teams for delivery, fulfillment is the right step to start verifying the accuracy of your orders.
Reducing Damaged Goods Receipts and Eliminating Liability with Photo Documentation
How do you properly record order fulfillment to prevent liability if goods are damaged before they arrive at your customer’s door? Our answer is simple: documenting it with photos.
eMobile provides you with the simplest tool for ensuring your orders are correctly fulfilled and reducing your liability if goods are damaged en route to your customer. As you load your truck or create orders so they can leave the warehouse, simply fire up the app and take as many photos as you need. They will automatically be filed in the application so you can verify the quality of goods before they arrive at your customer’s door.
Plus, if there is any damage, you know liability likely lies with the carrier and will typically be covered by their insurance.
To make the process even easier on your team, eMobile will auto-populate the shipping rep’s name and pick instructions and ID, carrier name, timestamps and more as appropriate. You can also easily capture your driver’s name and signature with options to immediately send out this report to internal teams, third-party vendors and customers.
eMobile puts everything in the same single PDF, including your photos. That way everything is archived and visible, so there’s no wiggle room for customers or carriers to back out on what they owe and how well you performed.
Protect yourself and maintain top order accuracy with a simple mobile solution that works on today’s leading handhelds.
Documenting Receipt of Damaged Goods From Your Partners
On the receiving side, eMobile is here to protect you too.
When a truck pulls up to your dock or warehouse and starts offloading damaged boxes, we give you the tools you need to create a damaged goods receipt immediately.
With our eMobile app, you can create and process that receipt in just a few taps and instantly make it visible to a variety of partners. This way, you don’t delay creating a report and the shipper can’t claim you caused the damage or have had a subsequent problem that resulted in error. Plus, this process creates a PDF that you can keep, timestamped with the delivery time as well as the time you noted the first item was damaged.
Monitor and track all the goods you receive to make sure everything is in the proper quantity and appropriate shape. We want you to be able to take damaged inventory and file an application immediately, giving you the fastest route to resolution that’s available.
Our platform gives you a direct tool to create new damage report forms that automatically populate a variety of shipping information based on your purchase orders and integration with your existing software. You can also capture the driver’s signature in the same form and make comments or allow them to make comments so you can clearly track where goods come from and when damage likely occurred.
By putting everything into a single PDF, eMobile allows your warehouse and receiving teams to generate complete reports within a single application and then push that report to your back office – or directly to customers, if you prefer.
Billing Support, Too
Based on customer demands and preferences, Vanguard continually updates our eMobile platform and application. Lately, we’ve focused on tools that allow you to see business processes and improve warehouse workflows.
This leads to faster order fulfillment and shipping choices as well as an improved dispute and damaged goods resolution.
On top of that functionality, we’ve added support for daily exception reporting to show any items from the previous day that did not have an order fulfillment form associated with it. Rendition billing is also available as an automated process with flags and concerns, all without human intervention.
See How Vanguard Systems Software Works Today
The best way to see how Vanguard Systems software works to protect and maximize the efficiency of your business is to see it in action for yourself. We want every business to be able to benefit from our services, so we’re happy to offer a free, no-risk, no-obligation demonstration of what we can do. To schedule your demo or discuss any of our software applications, call 800-445-1418 or contact us online now.