Dear File Room,
We’ve had some great times together, haven’t we? I know they haven’t all been good. But on the whole, having a File Room like you to go to in my darkest hour of need has been, though somewhat cumbersome, a reliable part of the way I do business.
It pains me to admit this. But my love for you has faded.
Why is it so painful? Because you’ve saved my bacon before. You’ve supported my business. You’ve been a critical part of maintaining my support documentation, keeping tabs on everything that I could never keep tabs on. When I went home from work, there you were, still doing your job—hard storage.
But you’ve also caused me a heck of a lot of pain. You’ve cost me time and money. I know it’s not your fault. You’re just a File Room. Users are often the culprit. Misfiling is a culprit. Inattentiveness. But not you. Never you.
I tried to make it work. I tried to go electronic. I tried to add a multifunction device to help you out, but honestly, it’s worse than it was before. When every user has a different filing structure, things get a little messy. And when only select people have access to the files and we still can’t find anything…I just don’t have the visibility or control I need to continue to make this relationship work.
And that’s the plain honest truth about our breakup. My needs simply haven’t been met.
Then I think about all of the worry I’ve had over the years. What if—God forbid—I once lost you in a fire? It wouldn’t have just meant the end of you, but it would have crippled my business. How am I supposed to sleep at night, knowing that something that catastrophic was just one bad night away? How is anyone supposed to last long in a relationship like that? It’s a lot of stress.
Are you sitting down? You might want to sit down for this next part.
Vanguard ECM can do so much more for me.
It’s great to me. Nothing gets lost. There’s no redundancy. The speed of retrieval alone…it’s like nothing that you’ve ever experienced. Vanguard ECM makes my life a whole lot easier, and here’s the kicker: it’s completely cut back on my need for storage. Can you believe it! I feel like I’m finally free.
I know that this must be hurting you right now. And that’s why I want to remind you that it’s not your fault. You can’t automate my business processes like Vanguard ECM, but if you could, you would. I know that. We both know that.
But now that my users can access documents directly from the ERP and business systems, now that everything is structured, now that nothing gets lost, now that we move so quickly at my business…I mean, I simply can’t go back to the way things were.
And here’s the most important part: my clients have noticed the difference. And they love it. And ultimately, what’s good for my clients is good for me.
We’ve had a good run, Filing Room. We spent a lot of time together. But now it’s time to move on.
A Vanguard Systems Client