Welcome back Vigilant Vanguard viewers! In today’s society we are more dependent on technology than ever before in history. We are currently living in the age of technological advancement, with rapid innovations around every corner. These advancements in technology have led our society, as a whole, to become extremely dependent on technology, in our everyday lives. Think hard for a moment, when was the last time you went an entire day without using your cell phone? When was the last time you sent a letter instead of an email? When was the last time you used a physical map instead of a GPS? These are just a few prime examples of our daily dependence of technology. These advancements are meant to make our lives simpler, less stressful, and more organized. However, what happens when technology becomes overly-complicated and too difficult for anyone without a PhD in computer science to comprehend?
This post will be the 2nd of a 10 part series that highlights the, Ten Worst Mistakes to Avoid when Buying an ECM System. In the last post we discussed how crucial it is to trust the ECM service provider to make sure that they are giving your business the tools it needs to succeed. A large part of the previous post highlighted how your business shouldn’t have to pay for services that you won’t ever use or need, allowing your company to grow at your own rate. However, today our focus will be directed at how Vanguard’s solutions are designed to make your life simpler, not more complicated.
When things become too complex the lines get blurred, people get confused, and chaos begins to settle in, this is why we here at Vanguard ask, would you kill a fruit fly with a cannon? In other words, over-complicating user experience instead of simplifying it can lead to an abundant amount of problems. A prime example that majority of people can relate to is Microsoft Word because something like 90% of Microsoft Word users utilize less than 10% of its features. You might be asking yourself why this might be; is it because they don’t know how to use them or is it because they have no need for them? We have found that keeping our solutions simplistic leads to a positive user experience, which is why we do not have programmers building our solutions, but instead they are built and designed by business minded individuals, who understand the needs of businesses and their employees.
Albert Einstein once said, “make everything as simple as possible, but not simpler.” I believe he meant that for something to be a useful tool it must be simplistic, so that it can be used by everyone with ease. But it is utterly important to find the thin line between simple and too simple. For example, your smart phone would be simpler if it didn’t have a camera on it, but it would also be a lot less useful. A key aspect to keep in mind for developers is that every problem has some amount of irreducible complexity, which is why some programmers use extremely complex solutions and code. However, in most cases there is a simpler solution if they take the time to look for it. The simple solution might not be the most extravagant and shiny solution, but there is an elegance in simplicity, which is why the simple solution is easier to understand, maintain, and extend than a complicated one.
In the 1960s, the U.S. Navy developed a principle that they called the KISS principle. This acronym stands for, “Keep it simple, stupid,” which means that most systems work best if they are kept simple rather than made complicated; thus why simplicity should be a key goal in design and unnecessary complexity should be avoided. If simplicity is the key to success then why would anyone ever try killing a fruit fly with a cannon, talk about over kill! Most programmers over complicate user experience, when they should be simplifying it. Which is why Vanguard is the only suite of products designed by business people, not programmers. Thus the solutions you get are smoother, streamlined, purpose-driven applications built to do their jobs the way businesses need them to. We want things to be simpler and easier to use. Which is why we produce the results that businesses can immediately use, instead of requiring a PhD in computer science to understand and use. Vanguard’s unique approach to workflow goes beyond traditional Business Process Management (BPM) because it’s designed for business people by real business people. As always readers remember, here at Vanguard the “V” is for Vigilance.