Improves Product and Service Quality

• Pinpoint and automatically expedite backlogs in workflow processes
• Display graphical real-time status reports on active processes
• Establish accountability through built-in-tracking...who reviewed, approved, rejected, and signed off on work
• Eliminate bottlenecks and capture performance statistics for every workflow step
• Capture metrics for future analysis and process re-engineering

Meets Market Standards and Government Regulations

• IMS Workflow controls your documents and processes to meet ISO 9000 requirements
• IMS Workflow creates electronic audit trails automatically for OSHA compliance

• Dynamic workflow steps to individuals or groups can be created on the "fly"
• The workflow system allows users to design and deploy their processes entirely within the user interface without modifying application code. The process is handled entirely in an HTML based interface requiring no extra software or tools.
• Advanced scripting and 26 different types of workflow steps allow the creation of very simple or complex processes. If necessary, custom workflow steps can be developed using Visual Studio.NET and Workflow.NET API.
• Different Versions of a process can be maintained and deployed in the system.
• Workflow notification through Email, Instant Messaging and SMS.
• Workflow steps can be created, extended or modified through a Workflow API.