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  1. Why should I consider electronic document management?
  2. What is unique about the products offered by Elite Document Solutions?
  3. Can I easily make changes to the electronic form if necessary?
  4. I have a single spooled file that I need to produce an invoice and a statement from. Can the eliteSUITE accomplish this?
  5. Can the eliteSUITE reproduce my pre-printed multi-part form?
  6. My application software produces a totals line at the end of my detail lines, regardless of where the detail lines end on the page. Can eliteFORM place my totals to a fixed location on my form?
  7. Can I email my electronic documents?
  8. What are the requirements for eliteMAIL?
  9. What is "Intelligent Routing"?
  10. Why is "Intelligent Routing" important?
  11. Does eliteFORM support barcoding?
  12. Does the eliteSUITE support JD Edwards One World software?
  13. What is MICR Check Printing?
  14. What does M.I.C.R. stand for?
  15. Are there security features associated with eliteCHECK?
  16. What is necessary for implementing a MICR Check Printing solution?
  17. Do I have to have special printers for MICR Check Printing?
  18. Who would I go to for purchasing my MICR Toner and Blank Check Stock?
  19. Does eliteCHECK support multiple bank accounts?
  20. Does eliteCHECK handle check copies?
  21. If I have to re-run a couple of checks, do I need to re-create my spool file?
  22. Can I archive my form and retrieve it later?
  23. What file format is the form saved in?
  24. How long does it take to go live with Elite Document Solutions?

1. Why should I consider electronic document management?

Answer. To eliminate the hard costs associated with pre-printed forms, human labor costs for loading, bursting & distributing forms, postage costs and to streamline business-critical document processing in a timely manner.

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2. What is unique about the products offered by Elite Document Solutions?

Answer. There are a few things that make our solutions unique. The first being our automatic form conversion software with GUI Mapping functionality. Elite's Designer will accept a scanned image of a pre-printed form, automatically re-draw the form and return a version of the form that is ready to use or enhance. Our GUI-based mapping utility provides true drag-&-drop linking of your spooled data to your electronic form template. Also, Elite Document Solutions is the only e-Doc Solution Provider offering DirectPDFª output for your e-documents, spooled files and reports on the iSeries platform. Furthermore, we have solutions that allow the viewing of your merged forms, reports and spooled files in a Windows environment, in the file format of your choice!

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3. Can I easily make changes to the electronic form if necessary?

Answer. Yes. Elite's PC-based, graphical design software with WYSIWIG & drag-&-drop design functionality makes it easy to make changes to your form.

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4. I have a single spooled file that I need to produce an invoice and a statement from. Can the eliteSUITE accomplish this?

Answer. Yes it can! We call it "Extended Processing". Our software can be set to query the list of forms already in production, processing only those forms matching your criteria. Thus, you can produce different documents from the same data, easily.

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5. Can the eliteSUITE reproduce my pre-printed multi-part form?

Answer. All of Elite Document Solutions' e-form and e-check products give the user the flexibility to create multi-part forms with options to duplex, burst, and sort. Individual forms can be set to format text and images conditionally, or you may choose to apply conditions to a group of similar forms. And it can all be set up in an automated system, offering maintenance-free everyday processing.

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6. My application software produces a totals line at the end of my detail lines, regardless of where the detail lines end on the page. Can eliteFORM place my totals to a fixed location on my form?

Answer. eliteFORM has the ability to locate and reposition data that "floats" up and down from one spooled file page to the next. With the Conditional Mapping feature enabled, a form can be setup to locate a specific "trigger" and reposition the targeted block of data anywhere on the form.

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7. Can I email my electronic documents?

Answer. Yes you can. Elite Document Solutions is the first electronic document company to develop a completely host-based email solution for the iSeries (AS/400), eliteMAIL. The setup of eliteMAIL is easy- you only need to fill out a few lines from a single configuration screen to link the software to your existing SMTP server. You can distribute any spooled file, report or document originating from the iSeries in the file format of your choice. The software supports the most popular file formats, including: HTML, PDF, TXT, RTF & DIF (EXCEL). You can also extend the range of your e-form distribution beyond printing to include emailing those same forms as a PDF attachment.

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8. What are the requirements for eliteMAIL?

Answer. You must be running OS V4R2 or higher on your iSeries and know the address of your existing DNS or SMTP server.

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9. What is "Intelligent Routing"?

Answer. Intelligent Routing is the ability in eliteSUITE to retrieve information in your existing database to intelligently determine whether a given form needs to be e-mailed, faxed or printed.

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10. Why is "Intelligent Routing" important?

Answer. Intelligent Routing has a significant impact on the day-to-day processing of business-critical documents because it can help shorten the invoicing and accounts receivables cycles by days versus the traditional mailing process. You also receive confirmation that the documents were delivered to the intended recipient. No longer will documents be lost in the mail.

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11. Does eliteFORM support barcoding?

Answer. Yes, barcoding is supported within eliteFORM. During the initial definition of your form application, simply select the data designated for barcoding and choose the barcode of your choice.

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12. Does the eliteSUITE support JD Edwards One World software?

Answer. Yes. Elite Documents supports the JD Edwards One World Software.

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13. What is MICR Check Printing?

Answer. Elite Document Solutions' iSeries-based eliteCHECK software provides a complete and secure laser printing solution for checks. It can deliver the check form template, bank account information, MICR line, signatures, logo and spool data all in one pass through to the laser printer.

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14. What does M.I.C.R. stand for?

Answer. M.I.C.R. stands for Magnetic Ink Character Recognition.

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15. Are there security features associated with eliteCHECK?

Answer. eliteCHECK has security measures built-in the software as well as an option to use a hardware-based security device that is printer-resident. Two important security features include password-protected screen access and conditional signature protection based on pre-defined dollar amounts. Elite Document Solutions also offers a Positive Pay module to further enhance check printing security by electronically sending a report of your check runs to your bank.

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16. What is necessary for implementing a MICR Check Printing solution?

Answer. Elite Document Solutions' eliteCHECK software, blank check stock with built-in security features, and MICR toner cartridges for your existing laser printers.

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17. Do I have to have special printers for MICR Check Printing?

Answer. No. Your existing laser printers can be "MICRized" by purchasing MICR Toner Cartridges. Elite Document Solutions does supply regular toner cartridges as well as MICR toner cartridges for Hewlett-Packard, Lexmark, Xerox, IBM, and others.

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18. Who would I go to for purchasing my MICR Toner and Blank Check Stock?

Answer. Elite Document Solutions is a complete electronic document solution provider. We strive to ensure that every aspect of your form and check printing needs are addressed- from software to hardware. For our customers convenience we supply a complete line of MICR Toner Cartridges and blank laser check stock to choose from. One company for all of your check printing needs.

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19. Does eliteCHECK support multiple bank accounts?

Answer. eliteCHECK gives you a secure bank file maintenance menu to define each bank account needed. Once defined, eliteCHECK will automatically pull the correct bank account information to merge with the overlay and check data based on your spool file attribute.

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20. Does eliteCHECK handle check copies?

Answer. Yes. The eliteCHECK software can be set to produce a file copy of every check and have them print automatically along with your original checks. You may also choose whether you want the file copy to print from a different drawer of the same laser printer or have the copies print on a different laser printer to help conserve MICR toner. A "non-negotiable" watermark can also be added to the file copy checks for additional security.

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21. If I have to re-run a couple of checks, do I need to re-create my spool file?

Answer. No. The eliteSUITE includes an archive that will allow you to retrieve your spooled file, select either specific pages or the entire file, and reprint it, without having to create a new copy of the spooled file from your accounting software.

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22. Can I archive my form and retrieve it later?

Answer. Yes. Elite Document Solutions has the ability to store your merged forms to the IFS, an imaging solution, or our Archive & Retrieval module.

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23. What file format is the form saved in?

Answer. The eliteSUITE converts the merged form to a PDF file format for storage and e-mailing. What you print is exactly what is stored!

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24. How long does it take to go live with Elite Document Solutions?

Answer. The answer really depends on your needs and availability. We provide all the tools necessary to create electronic documents and distribute them across the enterprise. We've seen customers put their new electronic forms into production in as little as 30 minutes following installation. Many others have implemented the software after a week or two of testing.

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For more information or on-line demonstration, contact your Elite Account Executive at (800)442-4027 or email sales@elitedocuments.com