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Contact Us Customer Support Request Information


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(800) 445-1418


Vanguard Systems is committed to provide you with the highest level of technical support and problem resolution for your electronic document management system. Software upgrades and provided enhancements for your workflow management tools are included with your annually renewed Software Support Agreement. All support requests (via phone, e-mail or submitted online) for your BPMS will be processed immediately and the customer contacted the day of submission during support hours.



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The Vanguard Tech Team is available
Monday - Friday 8:30 AM - 5:00 PM EST





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610-891-7703 Option 2







The Vanguard Tech Team is scheduling upgrade sevices for IMS-21. The user interface has been completely redesigned. Administrator and user training is suggested.

Request Upgrade Services

Release 7.2 Overview